What Is IVR? How Interactive Voice Response Systems Work and How to Set One Up
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What Is IVR? How Interactive Voice Response Systems Work and How to Set One Up
You’ve probably been greeted by an IVR when calling a business, but what exactly is it? Interactive Voice Response systems let customers interact with automated menus through voice or keypad options. With an IVR, you can route calls efficiently, improve customer experience, and save time for your team. In this video, you’ll learn: 📞 What ...
3.8K viewsJun 28, 2023
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