AWS has announced Amazon Connect, a generative AI to enhance end-to-end customer service. Takeaway Points AWS announced ...

The first enhancement that AWS introduced for Amazon Connect today is an AI-powered segmentation tool. It can scan a ...

Amazon Web Services, Inc. or AWS, affiliated to Amazon.com, Inc. (AMZN), announced late Sunday new generative AI enhancements for its ...

The integration of generative AI is transforming the pharmaceutical industry by changing the approach to drug discovery.

INDIA, Elastic (NYSE: ESTC), the Search AI Company, announced today it is strengthening its relationship with Amazon Web ...

In an exclusive interview at Amazon Web Services Inc.’s Seattle headquarters, I sat down with Chief Executive Matt Garman (pictured) to delve into the themes that will shape re:Invent and AWS’ ...

With 2024 coming to an end, many investors may be keen to readjust their investment portfolios to secure higher returns for ...

Invent 2024 promises several new announcements, immersive experiences, and insights into the future of cloud technology.

Slowly but surely, Amazon’s AWS cloud computing unit has become a major player in the call/contact center space with its ...

New capabilities include proactive, personalized customer outreach, improved self-service, generative AI safeguards, and ...