Amazon Web Services (AWS) has updated its Amazon Connect contact center service to help enterprises offer a better end-to-end ...

As generative AI moves to production systems, adopters are reaping rewards like accelerated productivity, says Swami ...

Marvell Technology expands collaboration with AWS to enhance cloud services and semiconductor solutions, driving innovation ...

AWS has announced Amazon Connect, a generative AI to enhance end-to-end customer service. Takeaway Points AWS announced ...

Amazon.com Inc plans to pilot a new carbon-removal material for data centers, which are at risk of worsening emissions from ...

Slowly but surely, Amazon's AWS cloud computing unit has become a major player in the call/contact center space with its ...

Marvell Technology, Inc. (NASDAQ: MRVL), a leader in data infrastructure semiconductor solutions, announced today the expansion of their strategic relationship with Amazon Web Services (AWS) through a ...

The first enhancement that AWS introduced for Amazon Connect today is an AI-powered segmentation tool. It can scan a ...

Cybersecurity posture firm Balbix Inc. today announced three new generative artificial intelligence products available on ...

Amazon Web Services has signed a multi-year deal with Orbital Materials that will see it draw on its GenAI skills to develop ...

AWS has introduced a new Rerank API inside Bedrock Knowledge Bases. The tool is designed to offer developers a way to use ...