Across most industries, there are twice as many disengaged employees as engaged employees, according to Gallup. But some excellent companies have extremely engaged employees — what are they doing ...

Forbes contributors publish independent expert analyses and insights. Dr. Nicole Lipkin writes about the psychology of work and leadership. We often find ourselves discussing what leaders can do to ...

As the CEO and co-founder of a growing tech company, I’ve had the privilege of overseeing hundreds of employees as they’ve moved through our team. Here’s what it takes to stand out from the crowd and ...

In today's exceptionally challenging job market, many employees are looking for ways to stand out and guarantee their continued employment, snag a promotion, or land a good job. As the CEO of Snapchat ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. While my expertise is in customer service and CX, I was ...

Dozens of promising characteristics have been parlayed in the literature on managers. As an example, high on most lists is ...

While employees begrudge them, leadership views them as an asset. There's nothing worse than having a bad boss who leadership loves. They constantly get applauded and praised despite being horrible to ...

A team is only as great as its leader. Discover the core traits of effective leaders that you should be striving for. Great leaders inspire teams through visionary thinking, empathy, emotional ...