QSC shares insights on their 2025 Quest for Quality win, revealing their strategy for exceptional, partner-focused customer ...

Royal Pools by Adams continues to strengthen its position as Northern California’s premier custom swimming pool builder, drawing on more than five decades of experience to meet evolving homeowner ...

PRESSADVANTAGE – 750ml Wines will host its 2025 Holiday Wine Show on November 15, 2025, offering wine enthusiasts throughout Greater Akron the opportunity to sample more than 30 exceptional wines ...

One of Discord's third-party customer service providers has been infiltrated by an unauthorized party who was able to gain access to users' information. Discord said it recently discovered the ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Just before the holiday rush comes to a head, Nintendo of America will reportedly start outsourcing its customer service support in October. However, the company disputes that it's doing anything but ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

FORT LAUDERDALE, FLORIDA—American Home Quotes, a home service directory platform providing innovative comparison tools for consumers, is proud to announce the official launch of its website: ...

Terri Cope Walton, the Vice-President and General Manger of WJXT-Channel 4 and WCWJ 17, speaks at the 2022 Jacksonville Image Awards. (Dennis Ho Photo, WJXT) TALLAHASSEE, Fla. – It’s not an everyday ...

From flawed data to legal fallout, hallucinations are a growing risk in AI-powered support. This guide shows how to reduce the damage. Generative AI is everywhere in customer service these days. It ...