The business case for AI agents. With consumption-based pricing, AI agents offer cost-effective solutions for enhancing ...

Digging into the mind of the consumer to understand what’s most important to them going forward. What will resonate? What ...

Simpler cancellations. The FTC’s Click to Cancel rule requires businesses to offer easy, user-friendly cancellation options ...

This year’s top marketing campaigns not only captured audience attention but also reshaped how brands connect with consumers.

AI and brand identity. When integrating AI in customer experience, you must respect a brand’s core values. AI should enhance, not replace, the human elements that customers appreciate most.

From Cherry Farms to AI Chatbots: Transforming Without Losing Your Roots ...

AI is transforming content discovery. Creators must adapt to guarantee fair compensation, protect attribution and stay ...

Critical metric. Churn isn't just a number — it's a telltale heart of customer satisfaction and business health. Revenue driver. Tackling churn goes beyond fixing leaks. It's about nurturing a ...

LogicMonitor, a leading SaaS-based hybrid observability platform powered by artificial intelligence (AI), today announced a transformative $800 million investment of new equity and strategic financing ...