SolarWinds’ State of ITSM Report 2025 shows that generative AI helps IT teams speed incident response and resolution.

Identity-related breaches are surging worldwide, with organizational help desks becoming a favored entry point for attackers, ...

During Zendesk's AI Summit, several major advancements were announced including voice AI agents, video calling, and screen sharing for Zendesk Contact Center, and improved IT asset management, as well ...

A group of college accreditors is backing the use of artificial intelligence to reduce credit loss during transfer, which is a major barrier to completion for many of the 43 million people across the ...

OpenAI CEO Sam Altman on Monday announced the launch of AgentKit, a toolkit for building and deploying AI agents, at the firm’s Dev Day event. “AgentKit is a complete set of building blocks available ...

Question: “I have some miscellaneous financial issues that need urgent attention and are too confusing, stressful and depressing for me to understand. Are there any resources or advisers who might ...

Russell Martin has thrown his weight behind Kevin Thelwell’s son joining Rangers as the club’s new recruitment chief. It’s understood that the Ibrox club are poised to confirm that Robbie Thelwell, ...

MACC will not look further into allegations that the Football Association of Malaysia (FAM) had doctored documents to allow seven foreign footballers on the national team. Instead, it will let FAM ...

Social Work England has issued an update on the first month of this year’s registration renewal round. It showed that, as of 30 September, 8% of relevant practitioners had completed two of the three ...

Dan is an assistant managing editor at Raw Story based in Colorado, producing and editing breaking political news. Dan previously worked as a news associate at The Associated Press in Philadelphia, ...

Kansas Republican lawmakers are circulating a petition for a special session to redistrict. The goal is to defeat the state's only Democrat in Congress. Kansas Republican House Speaker Dan Hawkins has ...

Arab and Muslim national leaders are pushing Hamas to accept the Gaza plan unveiled by US President Donald Trump this week, saying the need to end the fighting surpasses concern about the finer ...