The Multimedia Group Limited (MGL) has thanked its clients as the corporate world marks World Customer Service Week in October. The company has already expressed its gratitude to a number of clients ...

The United Bank for Africa Plc has officially flagged off its annual Customer Service Week for 2025. Embracing the global theme of ‘Mission Possible’, the bank indicated a commitment to making the ...

One of Discord's third-party customer service providers has been infiltrated by an unauthorized party who was able to gain access to users' information. Discord said it recently discovered the ...

LAS VEGAS, Oct. 7, 2025 /PRNewswire/ -- Allegiant (NASDAQ: ALGT) is making this year's Customer Appreciation Week unforgettable, giving away nearly $1 million in free flights to delighted customers ...

Communication platform Discord has confirmed that its user data was compromised during a third-party customer service hack. The platform, with over 200 million users, allows its customers to send free ...

Whether they’re giving tough feedback, addressing conflict or navigating sensitive issues with stakeholders, a leader's job ...

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Hopper Inc. became one of Canada’s most valuable private technology companies by using artificial intelligence to build a challenger to online travel giants Expedia EXPE-Q and Booking.com BKNG-Q. Now ...

We traced the quote back to Karen Karbo, author of "In Praise of Difficult Women," whom National Geographic interviewed in 2018.

As employee engagement levels decline, organizational leaders should make it a priority to foster a culture of intentional, ...

Chic-fil-A is proving im-peck-able in customer satisfaction yet again. The chicken sandwich stalwart, along with Dutch Bros, leads quick-service restaurants in drive-thru customer satisfaction, a ...

The post Employee Was Put On The Spot With A Difficult Customer, But He Handled It Without Breaking A Sweat first on ...