Major retailers like Starbucks and Target are deploying GenAI assistants to help staff answer questions, freeing them to focus on customers and reducing holiday stress. Companies are failing to ...

At Wegmans in King of Prussia, Pennsylvania, customers and employees work together to raise money for local families in need. As AI wipes jobs, Google CEO Sundar Pichai says it’s up to everyday people ...

Shot of call center operators working in the office. Call center agent working with his colleagues in modern office. Smiling handsome businessman working in call center. Customer experience is ...

At Wegmans in King of Prussia, Pennsylvania, customers and employees work together to raise money for local families in need. Rep. Marjorie Taylor Greene of Georgia, former Trump loyalist, says she is ...