At its core business process management is the administrative activities aimed at (1) defining a process, (2) establishing responsibilities, (3) evaluating process performance and (4) identifying ...

Knowledge—particularly tacit understanding—represents one of an organization's most valuable yet vulnerable assets.

Process improvement can be a frightening concept. For many people, it signals the start of a downsizing cycle or at least a period of uncomfortable change. The truth is, process improvement has been a ...

This post is Part 3 of a series. In Part 2: To meet the challenges of this moment and combat the dangerous paradox in the helping professions, we need to push for more healing-centered systems change.

There are best practices, standard operating procedures and several types of processes in the business world. Processes help maintain order and provide guidelines for a smooth workflow. They are what ...

No matter the size or scope of an organization, there is little question that everyone wants to find ways to improve their performance. Baseball teams use sabermetrics; companies often use the stock ...

Adi Klevit, an Entrepreneurs’ Organization (EO) member in Portland, Oregon, is the co-founder of Business Success Consulting Group, which helps leaders create and document custom processes and ...

Microsoft’s 2025 Work Trend Index reveals strong AI adoption in Swiss organizations – with 52% using agents to automate business processes compared to 46% globally and 43% in Europe 80% of Swiss ...