It take a lot of hard work behind the scenes to create seamless patient experiences. In this episode of HL Shorts, Seth Katz, vice president of revenue cycle and HIM at University City, discusses the ...

As healthcare organizations navigate large-scale EHR transitions in 2025, patient access is gaining renewed attention, not just as an operational dependency, but as a strategic capability. Rather than ...

All eyes on prior authorization and scheduling. RCM leaders are losing patience with barriers to patient access. When it comes to complex, expensive procedures, "medical necessity from a payer ...

At the heart of some of healthcare’s most deeply rooted billing and patient experience issues is front-end data collection. At the same time, front-end data collection is at the heart of patient ...

Sociodemographic Inequities in Telemedicine Use Among US Patients Initiating Treatment in Community Cancer Centers During the Ongoing COVID-19 Pandemic, 2020-2022 The COVID-19 pandemic expanded ...