Hertz and other agencies are increasingly relying on scanners that use high-res imaging and A.I. to flag even tiny blemishes, ...

Just a few months after Hertz announced the launch of artificial intelligence for vehicle inspections, the car rental company ...

Barely two months into the scanners' initial deployment at real-world Hertz facilities, there's already a problem.

Hertz customers are complaining they were charged hundreds of dollars for minor scrapes and dents that were detected by the ...

Hertz said it is rolling out the AI scanners at airports nationwide. At least one renter is taking issue with the technology.

Customers are complaining of surprise fees for nearly indistinguishable marks found by Hertz’s AI inspection technology. ...

One renter who returned a Thrifty rental vehicle, which is part of the Hertz Corp., to the Hartsfield-Jackson Atlanta International Airport was charged $440 for a 1-inch scuff discovered on a tire ...

Car hire companies are rolling out new AI tools to detect even the tiniest scratches, leaving customers outraged over the ...

Hertz is now using a vehicle inspection system from UVeye at Hartsfield-Jackson International Airport, which it says should ...

Upon returning his rental car, Patrick said the AI scanner picked up a one-inch scuff on the driver’s side rear wheel, for ...

Hertz's new AI damage scanners are now live, but watch out! ... It’s already in place at the Atlanta airport and is expected to reach 100 Hertz locations by the end of 2025.

Hertz, one of the world’s largest car rental companies, has introduced the system at five U.S. airports, following its debut at Hartsfield-Jackson Atlanta International Airport last fall.