These six books can help ease tensions. By Louisa Kamps Earlier in my career, I worked for a hot-tempered woman who, according to an office rumor, had thrown a shoe at one of my predecessors. Rattled ...

One mayor barrier to success in business and happiness in life is our inclination to avoid conflict—which often means to avoid having a difficult conversation. Learning how to have difficult ...

Nearly every day you have to have hard conversations at work. Maybe it’s pushing back on your manager’s unrealistic deadline. Perhaps it’s confronting a colleague who consistently interrupts you in ...

In the dynamic environment of the modern workplace, difficult conversations are inevitable. Whether it's addressing performance issues, navigating conflicts between team members or delivering critical ...

These individuals can turn any difficult conversation into a productive one. Most unlucky people have found themselves thrust into difficult conversations at some point in their lives. Whether it's a ...