Pioneered by the Stanford d.school, Innovation by Design is a process that is extremely useful in tackling complex problems that are ill-defined or unknown, by understanding the human needs involved, ...

It is interesting to see how design thinking and coaching, two seemingly unrelated practice areas, have so much in common. Design thinking is an iterative process that attempts to understand the user ...

At its root, design thinking addresses the critical areas of who, what, how and why. But, it needs to start with the customers' needs. Design thinking has been around for years, but the methodology ...

Most businesses struggle with innovation, not because they lack ideas, but because they lack a clear and effective process. Great ideas don’t emerge in a vacuum. They require structure, iteration, and ...

Now, there’s a new argument against design thinking. Natasha Iskander, an associate professor of Urban Planning and Public Service at New York University, writes in the Harvard Business Review that ...