Anu is a Features author at Android Police. You'll find her writing in-depth pieces about automation tools, productivity apps, and explainers. Before joining AP, she used to write for prominent tech ...

Explore the top 18 generative AI tools revolutionizing customer service, from advanced chatbots like Cognigy and IBM WatsonX Assistant to comprehensive platforms like Salesforce Einstein Service Cloud ...

Learn how to create a seamless experience and leave a lasting impression on your customers. While there is a movement to self-service and digital support through chat, companies need the third leg of ...

We all know that customer service is a core space where companies can improve to maintain an edge against their competitors. An article from Zendesk highlights "51 customer service statistics you need ...

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Two new products developed in-house, two new bundles of existing apps, and free access to its Rovo AI agent — Atlassian has plenty of product news as the first full day of its Team '25 conference ...

The Pennsylvania Turnpike Commission has introduced Miles, an AI-powered chatbot, to enhance customer service on its website. Accessible at no cost through www.paturnpike.com, Miles offers timely and ...