When leaders cultivate a culture rooted in mutual respect and autonomy, CI transitions from a best-practice initiative to a ...

“Employees here keep telling me, ‘If it’s not broke, don’t fix it.’ Is that a common expression?” a client asked me. About three months before this conversation, he had transferred from his employer’s ...

Continuous improvement has become a must-have business mindset to innovate and stay ahead of competition. Working in manufacturing, you probably know kaizen— the Japanese word often translated as ...

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Continuous improvement is on my mind as I write this column. Of course, it’s generally never far from my mind, but it is particularly up front and center now because we just announced our 2022 ...

IN the 1950s, a struggling Toyota faced stiff competition from Western automakers. Instead of chasing quick fixes, they ...