NEW YORK & NOIDA, India, January 13, 2025--(BUSINESS WIRE)--HCLTech, a leading global technology company, today announced the expansion of its strategic partnership with Microsoft to transform ...

Microsoft has signed five separate agreements with five social-networking leaders via which each will allow its users to share contact data with Microsoft in a more secure way. In a blog post on March ...

One of the bigger announcements at this year’s Microsoft Inspire event was the launch announcement of its Digital Contact Center Platform. Intended to be a cross-channel contact platform, it brings ...

Zoom’s decision to acquire CCaaS provider Five9, announced last week, has generated many conversations about the benefits of integrating the contact center with an organization’s unified ...

Microsoft officials have been talking up plans for a digital contact center offering featuring Teams, Dynamics 365 and Nuance AI for the past several months. Officials re-announced plans for its ...

During the opening day of its Inspire 2022 virtual partner conference on Tuesday, Microsoft revealed its latest intelligent contact center platform The new offering, dubbed the Microsoft Digital ...

MARKHAM, ON, March 31, 2020 /PRNewswire/ - Enghouse Systems Limited (TSX:ENGH) is participating in the Microsoft Teams Connected Contact Center certification program and now offers cloud and ...

(MENAFN- GlobeNewsWire - Nasdaq) The contact center software market offers opportunities through global expansion, AI-enhanced solutions like chatbots and analytics, cloud-based deployments, and ...

CHICAGO — Nov. 19, 2024 — Some of the world’s largest and most impactful organizations are at Microsoft Ignite today, sharing real-world examples of how their investments in the Microsoft Copilot and ...

HCLTech, a global technology leader, has announced to expand its strategic partnership with Microsoft to transform customer ...