CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

If you received an automated text message from SchoolMessenger Monday morning, it’s not spam. Most Hawaii State Department of Education (HIDOE) schools began formally transitioning this week to a ...

Fairfax County Public Schools (FCPS) is denying it openly labeled as "woke" the department that requested a large-scale, social-emotional monitoring project for the district's students. The ...

The White House has shut down its public comment line some time in the past few weeks, instead telling callers, with an automated message, that they should contact the administration via Facebook ...