The Commonwealth Bank (ASX:CBA) has nearly immediately rescinded plans to charge its banking customers $3 to withdraw their own money at branches or the post office after a groundswell of outrage across the country.

Commonwealth Bank of Australia scrapped plans to charge customers a fee to withdraw cash at branches and on the phone within a day of announcing a policy that drew criticism from the government.

We feel we didn’t get the communication right on this, so we’ve paused, and we want to take a different approach.”

The Commonwealth Bank has backed down on a plan to switch customers to an account that would force them to pay $3 to withdraw cash following major public backlash.

The Commonwealth Bank will “change its approach” after its plan to charge some customers $3 to withdraw cash from a branch sparked national fury.

Less than 24 hours after an announcement that was met with criticism from politicians, the bank will pause the change for an estimated 100,000 customers for at least six months.

The Commonwealth Bank of Australia has been forced to backflip on its decision to charge customers a fee to withdraw cash after copping criticism from its customers.

Ally Langdon took a CommBank executive to task on Tuesday night over the bank’s controversial decision to charge customers to withdraw their own cash.

The Commonwealth Bank has held off on its plan to introduce a $3 fee for customers who withdraw cash at their branches and post offices. 3AW Drive host Heidi Murphy had her say on the proposed $3 withdrawal fee from the CBA,

Commonwealth Bank, Australia's largest lender, introduces a $3 fee for every cash withdrawal starting January 6, 2025, sparking customer outrage. The

The Commonwealth Bank has unveiled major changes to one of its main everyday account offerings, which will see customers charged $3 to withdraw their own money.